AI Review Management · BC Small Businesses
Raview

Your reviews,
answered overnight.

You built something worth talking about. Raview makes sure every conversation gets an answer — every review responded to, every night, while you sleep.

10 min
Setup time
$49
Per month CAD
0
Hours of your time

Your Google rating is
your first impression.

Before a customer walks through your door, they've already judged you. A 3.9★ rating with unanswered negative reviews tells them: this business doesn't care.

The problem isn't that you don't care — it's that responding thoughtfully to every review takes time you simply don't have. Done properly, it could take 30–60 minutes a day.

Raview gives that time back. Every review gets a personalised response that references the reviewer's specific comments, reflects your business's voice, and never sounds templated or robotic.

We’re onboarding founding businesses now.

📈

Google ranks you higher

Google's algorithm treats review responses as a positive engagement signal. Businesses that consistently respond rank higher in local search results — more visibility, more customers finding you first.

⭐

Reviews drive 93% of decisions

93% of consumers say online reviews influence their purchasing decisions. A single unanswered negative review can cost you dozens of customers who never walk through the door.

🗺️

Win Google Maps placement

The Google Maps 3-pack — the top 3 results shown for local searches — heavily favours businesses with active review engagement. Responding consistently is one of the clearest paths to appearing there.

🎯

No drift. No slop. No hallucinations.

Raview injects a clean, complete prompt with every single response — your business profile, your voice rules, your policy. It never drifts or builds on its own previous outputs. Every response is generated fresh, fact-checked against what you told us, and validated before it posts.

You decide

You set the rules for
sensitive reviews.

Raview handles positive reviews automatically. For negative ones, you choose exactly how much it involves you.

⚡
Auto-Respond
Raview posts a sincere professional response to every negative review automatically. You wake up, it's handled. Best for owners who want full automation.
Fully automated
📬
Morning Brief Choice
Negative reviews are flagged in your Morning Brief with three ready-to-post responses. Tap the one that feels right — posted instantly, no login needed.
Most popular · 30 seconds
✍️
Full Control
All negative reviews are flagged for your review in the dashboard. Raview provides three drafts and you write, edit, or approve before anything posts.
Full owner control

Set your policy once during onboarding. Change it anytime.

Live Demo

See Raview write right now.

Paste a real review, set your business context, and watch the AI respond in your voice.

Industry
Personality
Tone
Signature Detail
Paste a Google review
Rating
★ ★ ★ ★ ★
5 stars
How it works

Set it up once.
It runs forever.

No logging in, no copy-pasting, no daily effort. Your reputation runs on autopilot.

01
Tell us about your business
A 10-minute onboarding wizard captures your story — your signature offerings, tone, staff names, and what makes you different. This becomes the foundation of every response we write.
02
Raview monitors overnight
Every night, Raview checks your Google Business Profile for new reviews. Each one is analysed for sentiment, then a personalised, human-sounding response is crafted and posted on your behalf.
03
Wake up to a Morning Brief
Every morning at 8am, a clean summary lands in your inbox — new reviews, responses sent, your current rating, and one AI-identified insight. That's the only thing you need to read.
The Morning Brief

The only thing you need to read
each morning.

Every morning at 8am, Raview sends you a clean summary email. That's it. You don't log in to a dashboard. You don't check another app. You don't spend 30 minutes writing responses.

The Brief shows you: how many reviews came in, which responses were posted automatically, and one AI insight about your reputation trends. If anything needs your personal attention — a sensitive negative review — it's flagged with three ready-to-post options. One tap, done.

8am
Daily arrival
<60s
To read it
0
Logins required
Your Morning Brief — Tuesday, May 26
Harbour & Tide Kitchen · Powered by Raview
4
New Reviews
3
Auto-Posted
1
Needs You
Auto-Posted Overnight
Lisa K. ★★★★★ — Response posted 11:47 PM
Mike D. ★★★★★ — Response posted 11:47 PM
Visitor_22 ★★★★ — Response posted 11:48 PM
⚠ Tom B. left a 2★ review. 3 response options are ready — tap to post.
How the AI works

Honest AI.
Every single time.

Most AI products drift, repeat themselves, and confidently make things up. Raview is built differently — because your reputation depends on it.

🔄
Clean prompt, every time
Every response starts from scratch. Raview injects your complete business profile, voice rules, and policy fresh for each review. It never builds on its own previous outputs or drifts from a running conversation — there is no conversation. Just your brief, the review, and a precise instruction.
🚫
No hallucinations, by design
Raview's prompt explicitly limits the AI to facts you provided during onboarding — your signature services, your staff names, your story. It's instructed to use at most one business fact per response, and only when natural. It cannot invent awards you didn't win or services you don't offer.
✅
Safety validation before posting
Every response passes a validation check before it touches Google. Too long, too short, contains promotional language, mentions legal terms, repeats a recent opening — any of these flags it for your review instead of auto-posting. The standard is high because your reputation is the product.
🔁
Uniqueness engine — never repetitive
Before generating, Raview pulls your last 10 responses and explicitly forbids reusing opening lines or repeated phrases. No two responses for the same business ever start the same way. Google notices — and so do your customers.
What Raview sends to the AI — every time
BUSINESS IDENTITY
Business: Harbour & Tide Kitchen
Type: Restaurant & Café
Since: 2012
Signature: Pacific salmon, craft beer
Staff: Mike, the front-of-house team
VOICE & TONE
Archetype: Bold & Confident
Tone: Warm but direct
Never say: "We apologize for any inconvenience"
RULES — HARDCODED
Never open with "Thank you for your review"
Max 1 exclamation mark
Under 100 words for 4–5★
Use reviewer's name or specific detail
One business fact max, only if natural
ANTI-REPETITION
Do NOT reuse: "What a kind thing to share..."
Do NOT reuse: "the whole team"
Do NOT reuse: "couldn't be prouder"
THE REVIEW
Sentiment: POSITIVE | Rating: 5★
Reviewer: Lisa K.
"Best corndogs in town. Drove 45 minutes just to come back."
↓ Generated fresh · Validated · Posted to Google
Pricing

Simple, honest pricing.

No setup fees. No contracts. Cancel anytime. All prices in CAD, plus applicable taxes.

Starter
$49/mo
For businesses just starting out
  • 1 Google Business Profile
  • Up to 50 reviews/month
  • AI-generated responses
  • Morning Brief email
  • Basic analytics
Most Popular
Growth
$99/mo
For established local businesses
  • Up to 3 Google Profiles
  • Unlimited reviews
  • Negative review escalation
  • Full analytics dashboard
  • Response history
  • Priority support
Agency
$249/mo
For agencies managing multiple clients
  • Up to 15 Google Profiles
  • Unlimited reviews
  • White-label morning briefs
  • Client-level dashboards
  • API access
  • Dedicated account manager
Our Mission

"At Raview, we harness AI in cooperation with human insight to grow alongside the businesses we serve. Continuous improvement, authentic communication, and the belief that the future of better business is not artificial — it's deeply, unmistakably human."

Reputation
Clarity
Integrity

We’re onboarding founding businesses now.

The automation goes live in late June — you’ll be first in.

Step 1 of 6

Connect your
Google account

Raview needs read access to your Google Business Profile reviews and write access to post responses. Your data stays private — Raview only accesses your reviews.

Secure OAuth 2.0 — we never see your password

🏠Home
💬Reviews
📊Analytics
📬Morning Brief
⚙️Preferences
Harbour & Tide Kitchen
Growth Plan
Good morning, Mike ☀️
Monday, May 25, 2026
All systems running
Total Responded
247
↑ 12 this month
Current Rating
4.8
★★★★★
Response Streak
34
🔥 days 100% response rate
Pending Review
1
Flagged for your attention
⚠ 1 response held for review
Possible escalation needed — Tom K. left a 2★ review mentioning a specific staff member. Review and post your own response.
Recent ResponsesLast 7 days
Jennifer M.
★★★★★
Today, 8:02 AM · Posted
"Mike remembered our order from last time. That kind of personal touch is so rare. We keep coming back."
Raview responded
Moments like this are exactly why we do what we do — thank you for sharing that, Jennifer. Your daughter is a joy to see, and your family's trust means everything to our team. We'll see you at your next visit.
Mike T.
★★★★★
Yesterday, 8:01 AM · Posted
"Quick appointment, no wait, very professional. Fixed my chip in under an hour."
Raview responded
Glad we could get you sorted quickly, Mike — time is precious and we don't take that lightly. Same-day work is something our team takes real pride in. Hope to see you again (for something less urgent next time).
Tom K.
★★
2 days ago · Flagged — Needs Review
"Waited 45 minutes past my appointment. Staff member at front desk was short with me when I asked about the delay. I've been coming here for years."
Held for your review
Reviews
Full history — all your Google responses in one place
All Reviews247 total · 3 this week
Jennifer M.
★★★★★
Posted May 25, 2026
"Mike remembered our order from last time. That kind of personal touch is so rare. We keep coming back."
Response posted at 8:02 AM
Moments like this are exactly why we do what we do — thank you for sharing that, Jennifer. Your daughter is a joy to see, and your family's trust means everything to our team. We'll see you at your next visit.
Tom K.
★★
Flagged May 23, 2026
"Waited 45 minutes past my appointment. Staff member at front desk was short with me when I asked about the delay. I've been coming here for years."

Raview held this response for your review. Here are 3 options:

Tom, you've been with us for years and you deserve better than what happened. I want to sort this out personally — call us at 555-xxx-xxxx and I'll make it right. — Mike
Tom, this is not the experience we want for any patient, especially a long-standing one. Running behind affects everyone and I understand your frustration. Please reach out so we can discuss — your continued trust matters to us.
The wait you described and the interaction that followed aren't a reflection of our standard, Tom — and I apologise sincerely. Please call the office so I can look into this personally.
Mike T.
★★★★★
Posted May 24, 2026
"Quick appointment, no wait, very professional. Fixed my chip in under an hour."
Response posted at 8:01 AM
Glad we could get you sorted quickly, Mike — time is precious and we don't take that lightly. Same-day work is something our team takes real pride in. Hope to see you again (for something less urgent next time).
Analytics
Last 30 days
Reviews Received
23
↑ 4 vs last month
Response Rate
100%
22 posted, 1 flagged
Avg Rating (30d)
4.7
↑ 0.2 vs prior period
Reviews Per Week
W1
W2
W3
W4
W5
AI Insight

Reviewers this month mentioned "wait time" 4 times — twice positively (short waits) and twice negatively. This is worth monitoring. Reviewers also frequently mention the owner by name, which positively correlates with 5★ reviews.

Rating Breakdown
5★
18
4★
3
3★
1
2★
1
1★
0
Top Keywords
Mike ×14 professional ×9 wait time ×4 family ×4 clean ×3
Morning Brief
Preview of what lands in your inbox each morning
Your Morning Brief — Monday, May 25
Harbour & Tide Kitchen · Powered by Raview
3
New Reviews
2
Auto-Posted
1
Needs You
Auto-Posted Responses
Jennifer M. ★★★★★
"Raview responded 8:02 AM"
Mike T. ★★★★★
"Raview responded 8:01 AM"
⚠ Action Required
Tom K. left a 2★ review mentioning staff. 3 response options are ready in your dashboard — tap to review and post.
AI Insight
Reviewers are mentioning "wait time" more frequently this month. Worth keeping an eye on your appointment scheduling.
Preferences
Control every aspect of how Raview speaks for you
📊 Response ThresholdsWhich reviews Raview responds to automatically
Auto-respond to reviews rated
3
1★3★5★
★ and above
3★ and above (skip 1-2★ negative)
Skip short reviews with no content
Skip reviews under 10 words
Skip reviews with no text (rating only)
Skipped reviews are shown in your Morning Brief so you can choose to respond manually.
At your current settings, Raview will auto-respond to approximately ~85% of incoming reviews. You review the rest in your Morning Brief.
🎭 Voice & PersonalityHow Raview sounds on your behalf
🤗
Warm & Welcoming
💪
Bold & Confident
😊
Friendly & Casual
🎩
Professional
😄
Witty
🙏
Humble & Grateful
Casual & ConversationalFormal & Polished
✍️ Brand Voice DetailsWords and phrases that make it sound like you

Raview uses these naturally — at most once per response

These phrases are permanently excluded from all responses

Mentioned only when reviewer names them or when natural

⚠️ Negative Review PolicyHow to handle 1–3★ reviews
Apologise + Invite Offline
AI posts a sincere apology and invites the customer to call directly. Best for most businesses.
Acknowledge + Explain
AI acknowledges the concern and adds context without being defensive.
Escalate to Me — I'll Choose
Flagged in Morning Brief with 3 AI-drafted options. You tap to post.

Appended to all negative responses

🏪 Business StoryFacts Raview weaves into responses naturally

Raview uses this to contextualise responses seasonally

Response Automation
Auto-post positive reviews (4–5★)
Auto-post neutral reviews (3★)
Include return CTA on positive reviews
Use reviewer's first name in response
Include emoji in responses
Notifications
Daily Morning Brief email
Instant alert on flagged reviews
Weekly summary email
Growth Plan — $99 CAD/month
Next billing: after launch
About Raview

Building Better
Businesses.

A vision for what AI in business should actually look like.

"At Raview, we harness AI in cooperation with human insight to grow alongside the businesses we serve. Continuous improvement, authentic communication, and the belief that the future of better business is not artificial — it's deeply, unmistakably human."

Reputation
Clarity
Integrity
👤
Nicholas Stavrakov
Founder & CEO
Campbell River, British Columbia
Raview Technologies Inc.
Federally incorporated · BN 789806973
Campbell River, BC · raview.ca
The Vision

AI that works with people, not instead of them.

Raview was built in Campbell River, BC with one simple observation: small business owners care deeply about their reputation, but they're stretched thin. They know they should respond to every Google review. Almost none do — not because they don't care, but because life gets in the way.

The vision for Raview has never been to replace the human side of business. It's to protect it. Every response Raview writes sounds like the owner wrote it — because the owner built it, with their own voice, their own phrases, their own rules.

There's a version of AI that strips the humanity out of business communication. Raview is the opposite: AI that keeps the humanity in.

We started with BC's small businesses because that's home. Campbell River restaurants, trades companies, health clinics, fishing lodges — these are real people with real reputations, and they deserve the same tools as anyone else.

What we believe

The principles behind every decision.

🤝
AI should cooperate, not replace
The owner's voice, tone, and values are built into every response. Raview amplifies what makes a business human — it doesn't flatten it.
⏰
Time is a small business's scarcest resource
A business owner who spends 45 minutes a day writing review responses is losing time they can never get back. Raview's value is measured in hours returned, not features listed.
🏡
Local communities deserve sophisticated tools
Enterprise software is designed for enterprise companies. Raview is built for the restaurant owner, the fishing lodge, the dental practice — the backbone of local economies.
📋
Transparency over automation theatre
Every response Raview writes can be seen, audited, or overridden. The Morning Brief keeps owners informed. Nothing posts without a clear policy the owner set themselves.
🧠
No drift, no slop, no overconfidence
Every response is generated from a clean prompt — not built on a running conversation that accumulates bias. The AI is constrained to facts you gave it, validated before posting, and can never invent something about your business. Honest by design.

We’re onboarding founding businesses now.

The automation goes live in late June — you’ll be first in.

Sample Email Preview

Your Morning Brief

This is exactly what arrives in your inbox at 8am each morning.

Raview Morning Brief — Your Morning Brief · nicholas@raview.ca
From: Raview <brief@raview.ca>
To: nicholas@raview.ca
Subject: ☀️ Morning Brief — 4 new reviews, 1 needs you · Tuesday
Your Morning Brief
Harbour & Tide Kitchen · Tuesday
4
New Reviews
3
Auto-Posted
1
Needs You
Current Rating: 4.6★ · 30-day response rate: 100%
✓ Auto-Posted Overnight
Lisa K. ★★★★★
11:47 PM
"Amazing food and even better service. We drove across town just to eat here again."
Raview responded:
That drive means the world to us, Sarah — thank you. Our team works hard to make every visit worth the trip, and hearing that from guests who've come back makes it all worthwhile. We hope to see you again soon.
Mike D. ★★★★★
11:47 PM
"Best halibut fish and chips on the Island. No contest."
Raview responded:
High praise, James — we'll take it. Fresh halibut straight off the docks is something we never compromise on. Glad it showed.
Visitor_22 ★★★★
11:48 PM
"Great atmosphere, decent food. Service was a bit slow but staff were friendly."
Raview responded:
Thank you for the honest take — the atmosphere is something our team puts real care into. We hear you on the pace and are always working to improve. We'd love to have you back on your next visit.
⚠ Action Required — Tom B.
Tom B. ★★
11:32 PM
"Ordered the burger, waited 40 minutes, came out cold. When I mentioned it, I was told the kitchen was busy. Won't be back."
Raview held this response for your review. Choose the one that feels right — tap to post, or edit before sending:
Option A — Apologise & invite offline
Tom, a 40-minute wait followed by a cold meal is not what we're about, and I'm sorry. Please call us at 555-xxx-xxxx — I'd like to make it right personally.
Option B — Acknowledge & explain
That's not the experience we aim to deliver, Tom. We were slammed that evening, but that's no excuse for a cold meal. We appreciate the feedback and hope you'll give us another chance.
Option C — Concise & direct
Tom, I'm sorry — this wasn't good enough. Call us at 555-xxx-xxxx and we'll make it right.
AI Insight
Reviewers this month mention wait time more frequently than last month (4 mentions vs 1). Worth monitoring throughput on peak evenings.
Raview Technologies Inc. · Unsubscribe · Change Settings
14 days free · No credit card · Cancel anytime
Raview Journal

Local Business
Spotlight.

Stories from Campbell River's small business community — what they've built, what they've learned, and why reputation matters.

✦   New feature — content updated weekly
Business of the Week
Featured · This Week

Harbour & Tide Kitchen

Campbell River, BC · Restaurant

For over a decade, Harbour & Tide Kitchen has been the spot where locals and visitors all find themselves at the same counter. Their corndogs have a quiet but devoted following — regulars drive across town for them.

Owner Mike has built something that's hard to replicate: a place that feels like it belongs to the community, not just in it. Their Google rating reflects it — 4.6★ across 214 reviews, with responses that read like someone who genuinely cares wrote them.

By the numbers
4.6★
Google rating
214
Total reviews
100%
Response rate
10+
Years open
"We used to ignore most reviews. Now they feel like part of the conversation with our regulars — and it shows in how people talk about us."
Recent Stories
🦷
MAY 19 · DENTAL
Why Westwood Family Dental's Google reputation outperforms every clinic in town
4.8★ across 189 reviews. They respond to every single one. Here's what they've learned.
🎣
MAY 12 · TOURISM
Pacific Point Lodge: how a 30-year-old resort rebuilt its online reputation in 6 months
International guests write reviews from home. Response speed matters more than most owners realize.
💇
MAY 5 · SALON
Blue Spruce Café's owner on why responding to every review changed how customers talk about them
A 1★ review, handled well, turned into a loyal regular. The full story.
This blog publishes weekly profiles of Campbell River and Vancouver Island small businesses — updated automatically through a mix of local business data and Raview's platform insights. It's designed to build Raview's local search presence while genuinely celebrating the businesses we serve.